Returns & Exchanges
At Trigger Airsoft, we stand behind our high-performance gear and offer a 14-day return window for unused items in their original packaging. Please note that all returns are subject to inspection to ensure the safety and integrity of the equipment.
Return Process
- 1.Request Authorization
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original retail box, ensuring all manuals, accessories, and protective inserts are included.
- 3.Ship to Warehouse
Affix the provided RMA label to the outside of the package and ship it back to our main distribution center using a trackable service.
- 4.Inspection and Refund
Once our technicians verify the condition of the gear, your refund or store credit will be processed within 5 to 7 business days.
